Frequently Asked Questions - Driver's License

• File a police report immediately. This proves to credit providers you were diligent, and is a first step toward the initiation of an investigation. Obtain a case number.
• Immediately call all of your creditors. Request replacement credit cards with new account numbers. Ask that your old accounts be flagged with a “fraud alert” notice.

• Call the three national credit reporting organizations' fraud hotlines immediately, to place a "fraud alert" on your name and Social Security number. The alert initiates measures to prevent any further fraudulent activity. Any company that checks your credit knows your information was stolen and the company is instructed to contact you by phone to authorize new credit. Records of all the credit checks initiated by the thieves' purchases are documented. Your name is removed from further offers of credit.

  National Credit Reporting Organizations' Fraud Hot Lines:
  Equifax: 1-800-525-6285
  Experian (formerly TRW): 1-888-397-3742
  Trans Union: 1-800-680-7289
  Social Security Administration: 1-800-269-0271

• Victims of Identity Theft should also contact the Federal Trade Commission: www.consumer.ftc.gov. Toll free number: 877-FTC-HELP 877-382-4357 or TDD 202-326-2502.
• Notify your bank(s) of the theft. Cancel your old accounts and obtain new bank accounts. If you use an ATM card for banking services, request a new card and password/pin number. Memorize your password/pin number and do not record this information on any property contained in your wallet.

• If you have had checks stolen or bank accounts set up fraudulently, report it to TeleCheck, National Processing Companies, and Equifax.

  TeleCheck: 1-800-571-2143
  Equifax: 1-800-437-5120
  National Processing Co.: 1-800-526-5380
  National Check Fraud Center: 1-843-571-2143
  Chexsystems: 1-800-710-9898
  CheckRite: 1-800-766-2748

• If you suspect mail theft, notify your local postal inspector by calling 816-502-0400 and request a Mail Theft/Vandalism Complaint Form (PS 2016). For additional information, check the US Postal Inspection Service website: www.uspic.gov
• Go to the nearest driver's license examination station to report a stolen driver's license and to obtain a duplicate license.
• Keep a record of all the steps you take. Always ask for the name of the person you are talking to at any law enforcement agency, credit reporting company, or driver's license office.

The Kansas Legislature authorized the Kansas Commission for the Deaf and Hard of Hearing to provide Safety Communication Visors for vehicles regularly driven by persons who are deaf or hard of hearing. The purpose of the visor is to help law enforcement officers or emergency response personnel to quickly identify drivers who are deaf or hard of hearing and may have special communication needs. There is a fee of $5 per visor.

**The driver’s license offices also offer a white background on driver's licenses and identification cards which indicates hearing impaired to law enforcement.

To obtain a visor application or more information on the Safety Communication Visor Program, contact the Kansas Commission for the Deaf and Hard of Hearing at 800-432-0698 (voice/TTY) or 785-267-6100 (voice/TTY) or visit the website at http://www.dcf.ks.gov/services/RS/Pages/KCDHH.aspx.